Returns & Exchanges
At Soundgarden, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing